Shipping times

Goods are shipped according to the indicative timeframes shown on the product page. In the case of multiple purchases, the longest shipping time indicated will apply. Delivery times may vary depending on the selected carrier.

Shipping and delivery times are estimated and non-binding and are based on information provided by manufacturers and carriers at the time of order. Most products sold by Mynewtools by Kasastore are supplied on request.

The order status can always be checked ONLINE by accessing your account in the “Orders” section, where the estimated shipping date is also displayed.

No intermediate status updates are provided between order/payment confirmation and the shipping date. Updates are sent only in case of delays beyond the indicative timeframe or significant changes.

In some cases, due to circumstances beyond the control of Mynewtools by Kasastore (such as production delays, stock shortages, holidays, supply issues, or delayed information from manufacturers), shipping times may vary.

If the indicative timeframes are exceeded, the Customer will be informed through automatic order status notifications, even if a confirmed shipping date is not yet available.

Once the order is shipped, the Customer will automatically receive a notification containing all necessary shipping details, including tracking information and delivery instructions.

If delays extend beyond a reasonable period and no new estimated shipping date can be provided, the Customer may request contract termination and a refund of the amounts paid, in accordance with applicable regulations.

Any refusal of delivery or failed delivery attributable to the Customer (incorrect or incomplete address, absence of the recipient, failure to collect within the storage period) will result in all incurred costs being charged, including outbound and return shipping, storage, handling, and related expenses.